The Art of The Luxury Retail Journey workshop
The ongoing health and economic crises caused by the COVID-19 pandemic have changed consumers behavior.
Most companies have accelerated the shift towards digital solutions and e-commerce, but still a lot of consumers have shown that they are more used to physical shopping.
Consumers are social by nature, instead of buying online, they like to have a shopping journey, going to shops and shopping malls, where they will have an in-store experience, discover and physically touch the product, and get advice and consultation from a sales person. The personal touch and human interaction has a huge influence when making purchasing decisions, especially in the pharmaceuticals, fashion, and beauty industry.
THE ART OF THE LUXURY RETAIL JOURNEY WORKSHOP is a custom-made retail experience which can take your business to the next level.
THE OBJECTIVE OF THE ART OF THE LUXURY RETAIL JOURNEY WORKSHOP
Most successful businesses depend on sales, and it follows that their main focus is on customers. They put customer at the center of their thinking, regardless of whether they are another business or individual customers.
Our approach is to focus on human contact through the retail salespersons who make your shopping experiences easier and memorable. We strongly believe that a professional sales team is one of the most important assets in retail business. Collaboration, motivation, and understanding of the retail salespersons is vital for reaching business goals.
“ THE ART OF TRAINING AND DEVELOPMENT PROGRAM BY DB”
was crafted by
an international
team of experts led by Mr. Dejan Branković
in Dubai, Belgrade,
New York, Paris and London”
The best way to understand potential impacts for your business and customers, and what triggers a customer’s impulse to buy, is by putting yourself in the shoes of a potential customer. In doing this, the retail salespersons will discover the latest trends, best retail experiences, and why creating a positive customer experience from beginning to end is so important and at the vital center and heart of our business. The Point Of Sale – where our creativity, energy and passion meets the customer.
THE ART OF THE LUXURY RETAIL JOURNEY is a specially designed WORKSHOP which encompasses classroom activities and market visits.
THE ART OF THE LUXURY RETAIL JOURNEY WORKSHOP IS FOR…
● For corporate clients, who want to update their knowledge regarding the luxury industry.
● For corporate clients who want to develop and lift employees’ spirits.
If any of this resonates with you,
THE ART OF THE LUXURY RETAIL JOURNEY BY DB” workshop is perfectly made for you!
LEARNING OUTCOME OF THE ART OF THE LUXURY RETAIL JOURNEY WORKSHOP
❖ You will discover the best retail experiences and how to implement them in your business.
❖ You will learn various methods to communicate luxury brand values.
❖ You will improve your own business which will help the brand to sell more.
❖ You will receive insider tips on how luxury retail is changing.
❖ You will become an innovative thinker, looking at branding from consumer perspectives.
YOUR TEAM WILL BE INSPIRED, MOTIVATED AND GENUINELY EMPOWERED.
* The workshop was designed by an international team of experts led by Dejan Brankovic.